Qirion has hundreds of technicians who keep our high-voltage network operational. They perform hundreds of revisions and repairs on transformers, cables, and other assets.<\/p>\n
To get the right people to the right place on time, Excel sheets are used for planning, reporting, and as a schedule that is sent to the team. This isn\u2019t very convenient to read on a smart phone in the field, and providing feedback, like reporting remaining work, is virtually impossible.<\/p>\n
In collaboration with bridgin.it, we worked on digitalizing this process so that maintenance planning can automatically generate service appointments, which then produce comprehensive reports when completed.<\/p>\n
To ensure that technicians actually use the app, we made them central to the process. Every week, we discussed which features they want in the sprints, and as soon as something is ready, we called them in to test it together. I communicated user feedback to the developers with the necessary technical translation and ensured that users aren\u2019t left without clear guidance.<\/p>\n","protected":false},"featured_media":1051,"template":"","categories":[],"tags":[59],"class_list":["post-1117","projecten","type-projecten","status-publish","has-post-thumbnail","hentry","tag-technology"],"acf":[],"yoast_head":"\n